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By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.
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What payment types does Hart & Huntington accept?
Hart & Huntington accepts Visa, MasterCard, Discover and American Express.
When will my account be charged?
Your account is not charged for your purchase until we ship your order.
When your order is placed we will contact your bank for authorization to approve the purchase. When that authorization is provided your bank will place a hold on those funds in the form of a temporary transaction called an “authorization hold” or “pending transaction”. These holds are applied by your bank and subject to their policies.
When your order is shipped, we will process the actual charge to your account, also called a “settlement” or “funds capture”. If your order is shipped in multiple packages there will be a separate charge for each package. The total of all charges will not exceed the amount of the original transaction.
Why are there multiple charges on my account?
Your order may be shipped from multiple locations, and each shipment will be a separate charge to your account, only for the amount of that shipment.
When your order is placed we will contact your bank for authorization to approve the purchase. When that authorization is provided your bank will place a hold on those funds in the form of a temporary transaction called an “authorization hold” or “pending transaction”. These holds are applied by your bank and subject to their policies.
When your order is shipped, we will process the actual charge to your account, also called a “settlement” or “funds capture”. If your order is shipped in multiple packages there will be a separate charge for each package. The total of all charges will not exceed the amount of the original transaction.
Depending on how your bank processes and displays these transactions, it’s possible both the authorization hold and the actual charges will appear at the same time. Please allow 3-5 business days for your bank to process everything completely.
How is a refund processed?
A refund is processed differently than a charge to your account and may take 3-5 days to be posted by your bank after it is processed by our team.
How refunds can be received:
All refunds are processed to the original form of payment. Check below for specific circumstances:
- Credit Card refunds may only be credited to the original credit card. If the original credit card is not an option, a gift card may be provided.
- In-store purchases mailed to the returns department can only be refunded by gift card, if you would like credit in the original form of payment please bring your return to the original H&H Tattoo shop that you purchased the product from.